Work History
MCG Health
Implementation Project Management Intern
• With a focus on software implementation in healthcare, I've successfully led 48 client projects to fruition, ensuring 100% satisfaction by aligning with industry best practices. I've enhanced data analytics and decision-making through advanced PowerBI dashboards across 1600+ projects. My adept use of Agile methodologies, JIRA, and Confluence has streamlined processes and achieved a leading Net Promoter Score of +10.0.
Texas A&M University
Graduate Teaching Assistant
• As a Teaching Assistant, I have equipped undergraduate students with advanced Excel skills such as Pivot Tables, Power Query, and VBAs, enhancing their analytical capabilities. Additionally, I've taught over 200 business students the intricacies of Microsoft Access, HTML, and CSS, complemented by my responsibilities in exam proctoring and grading.
Solve Foundation
Product Management Intern
• Drawing on my expertise in translating customer needs into technical requirements, I have significantly accelerated feature development, resulting in a 32% increase in Monthly Active Users for a nascent product. My in-depth data analysis and cleanup within Salesforce's TaskRay have streamlined business processes, cutting project turnaround times by 25%. Additionally, I have led three high-impact projects to successful completion, optimizing resources and mitigating risks, which has expanded access to free EdTech resources for over 30,000 lower-income students.
